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It’s a busy weekend evening at your restaurant. Guests are milling restlessly in the waiting area and spilling out into the street. Amidst the packed crowd is your host team, yelling in vain for “Peters, party of four? Peters?” The noise is annoying, the guests are missing, and everyone is getting testy and worked up. A much better plan for next weekend is to increase your restaurant efficiency with a new guest pager system from PagePlus.
A guest pager system, also known as an in house paging system, can work wonders for the nightly operations at your location. You will be able to see more satisfied guests, fewer walk-away customers, and reduction in stress for your serving staff.
A Guest Pager System For Happier Guests
When you have a guest pager system at your restaurant, your patrons are happier to give you their business. Why? With a pager in hand, your guests can be assured from the moment that they check in with the host team that they are recognized and will be called for their table in an orderly fashion.
Acknowledged and recognized, patrons using your guest pager system don’t have to fret that they’ve been overlooked when a party much larger than theirs is seated first or when the host team steps away from the entrance. Thanks to the presence of a guest pager in their hands, they know that when it is their turn they will be clearly notified and promptly ushered to their seats.
A Guest Pager System For Fewer Walk-Aways
On busy nights, you know that your restaurant loses a number of customers to the walk-away factor. Coming in and talking to the host team, guests learn of a longer wait and walk-away to a competitor. Or guests get bored waiting and decide to eat elsewhere. With a guest pager system, you can capture a larger share of this marginally committed traffic and lock it in for a meal.
Having a guest pager disc in their hands creates a negative incentive for marginal traffic considering leaving. They’ve already checked in for dinner, so to leave, they would have to go back to the front of the line and turn in their guest pager disc. Needing to take that extra step to cancel their place in the dinner line is enough of a disincentive for guests that a higher percentage of potential patrons stay on for the meal, resulting in better nightly revenues for you.
A Guest Pager System For Reduced Staff Stress
Finally, having a guest pager system will reduce staff stress. Host team members will be able focus on greeting guests and assisting with seating rather than dealing with dozens of “Am I next?” inquiries or soothing testy patrons. As a result, they will be more relaxed and better able to give your customers the welcoming smile that they deserve.
Why miss out on any of these benefits of a guest pager system? You can have one of your own in short order by reaching out to PagePlus today for a customized guest paging solution.
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